This will make possible a flow of meaning in the whole group, out of which will emerge some new understanding. It's something new, which may not have been in the starting point at all. It's something creative. And this shared meaning is the 'glue' or 'cement' that holds people and societies together. Contrast this with the word 'discussion,' which has the same root as 'percussion' and 'concussion.'

It really means to break things up. It emphasizes the idea of analysis, where there may be many points of view, and where everybody is presenting a different one - analyzing and breaking up. In a dialogue, however, nobody is trying to win. Everybody wins if anybody wins. There is a different sort of spirit to it. In a dialogue, there is no attempt to gain points, or to make your particular view prevail. Rather, whenever any mistake is discovered on the part of anybody, everybody gains. It's a situation called win-win, whereas the other game is win-lose if I win, you lose.

"But a dialogue is something more of a common participation, in which we are not playing a game against each other but with each other. In a dialogue, everybody wins."
David Bohm, On Dialogue
alt Dialogue is not only about techniques or skills. It is more than that. It is about the Heart of the Conversation and not just the art & science. It is about our intention and our Heart towards the conversation. What is our intention when engaging in dialogue? Are we curious? Are we open to alternatives and asking how we can understand the other person/s and helping them understand us?
The conversation bubble alt encompassing the letter D shows that in dialogue there has to be a connection with words and emotional space. The red “i” highlights that inquiry is critical in dialogue. It also advocates that I must initiate the dialogue and not wait for others to do so. Finally, the red ‘i’ represents that Inquiring Dialogue is proud to be a Singapore Company.

Last but not least, the grey “The Heart of Conversations” shows that not everything is black and white. We must be able to engage one another where issues may be grey and to have effective dialogue, we must be able to hold the space.

Facilitator & Coach Profile

Ng Choon Seng has more than 22 years of experience in human resources, training and facilitation in service and manufacturing industries as well as the government services and multi-national companies. He had experience leading the learning and development and human resource functions in the hospitality sector, Japanese manufacturing MNC and leading management development and organization development in Fortune 500 companies.

Choon Seng is certified in numerous psychometric instruments like MBTI, FiroB, SDI, Benchmarks, DISC and many others. He has delivered various leadership, coaching, change management and facilitation programs for companies and organizations from different industries in South East Asia from countries like Malaysia, Thailand, Philippines, Hong Kong, Taiwan, China and India to the other regions like Dubai, Seattle and New York.

Choon Seng has facilitated workshop sessions for Members of Parliament, senior SAF and Police officers, principals, teachers and senior leaders in public organizations, scholars,  directors, managers, supervisors as well engineers, line leaders and production operators for local and multinational companies. His clients include the top management team of the Central and Tanglin Division of the Singapore Police Force (SPF), Policy and Operations Division from the Ministry of Home Affairs (MHA) Health Sciences Authority (HSA), Sun Microsystems, Syngenta and senior management of Republic Polytechnic (RP). He has also conducted facilitation workshops for the Singapore Prisons Service (SPS), MOE School Staff Developers (SSDs), Academy of Singapore Teachers, Teachers Network, Master and Senior Teachers from various Schools. He has also conducted Coaching and Mentoring Skills workshop KPs and Middle Managers in many Schools and Clusters.

Choon Seng is one of the first in Singapore to be an International Association of Facilitators (IAF) Certified Professional Facilitator (CPF) and is the only Singaporean to be certified as an IAF CPF Assessor. He has trained and given feedback to over 1000 facilitators in Singapore and the region. He is also the only Singaporean to be certified by the World Institute for Action Learning (WIAL) as a Certified Master Action Learning Coach.  He has facilitated Action Learning programs for many organizations in Singapore and around the world including for Microsoft Corporation in Seattle and New York, he has also led Action Learning teams from the Public Service Division (PSD) As Master Coach, he has facilitated the development of WIAL Affiliates in China, Taiwan, Hong Kong and Malaysia.


Choon Seng received his Masters of Arts in Human Resource Development (MAHRD) from the George Washington University (GWU), Washington, USA. He was also awarded the Leonard Nadler Leadership Award for his outstanding leadership, service, professional and academic successes.  Choon Seng is the co-author of the peer-reviewed article “Team Development via Action Learning” published by the Academy of Human Resources Development (AHRD).


He runs his own facilitation and coaching practice under Inquiring Dialogue Pte Ltd. ( and is also director of WIAL Singapore. (

People without information cannot be responsible; people with information cannot help but be responsible."
Margaret Wheatley