Process Facilitation Skills Workshop

Category: Programmes


Date 09.10.2017 - 10.10.2017
Time 09.00 h - 17.00 h
Duration 2 days
Fees S$990.00

Royal Plaza on Scotts

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(A process facilitation skills workshop to equip anyone who desires to be an effective process facilitator- this is THE program to attend if you want ro learn about the ART and SCIENCE of Process Facilitation)



This workshop is for anyone who wishes to learn more about facilitation and also the skills and tools required to be a good process facilitator. The workshop will be an hands-on skills building workshop focussing on the application of tools and methods. The process skills learnt here can also be applied to a learning facilitator

Date: 8 & 9 October 2017

Time: 9 am to 5.30 pm
Duration: 2 days
Fees: S$990.00

WIAL CALC/ IAF Member discount :$890

(Course fees set to be increased in 2018)

Venue :Royal Plaza on Scotts

25 Scotts Rd, Singapore 228220


At the end of the workshop, participants will be able to:

  1. Understand the field of process facilitation vs other forms of facilitation
  2. Be familiar of the International Association of Facilitators(IAF-CPF) competencies
  3. Use various facilitation tools and techniques for group effectiveness
  4. Gain knowledge and skills to become a good process facilitator


The workshop is conducted using adult learning principles, requiring a balance between lecture inputs, group discussion, interaction and self discovery. The workshop methodology includes brief facilitator inputs, group discussion, practice teach and appropriate and relevant self and group discovery activities.


A certificate of achievement will be awarded to the participant who successful completes the program.


The workshop will be conducted by Mr Ng Choon Seng. He is the only IAF Certified Professional Facilitator & Assessor and WIAL Master Action Learning Coach. Choon Seng has been in the adult learning industry for more than 28 years and has conducted numerous Facilitation and Facilitative Training Workshops. He has trained and given feedback to over 2000 facilitators in the region. Choon Seng is the only IAF CPF Assessor in Singapore. He has been actively involved in public engagement sessions like the Our Singapore Conversation (OSC), Medishield Life and CPF Advisory Panel FGD as the designer and lead facilitator. 


  • Definition of process facilitation and facilitator
  • Competencies required to be a good facilitator based on the IAF CPF process
  • Core skills in facilitation
  • Art and Science of Facilitation
  • Learning vs Process Facilitation
  • Divergence and Convergence Facilitation
  • Facilitation process tools :
  • Focus Group Discussions (FGD)
  • Affinity Diagram Technique
  • 2 x 2 decision matrix
  • Dot Voting
  • Brainwriting and brainstorming
  • Multi criteria decision making process
  • Flipcharting Skills
  • Different questioning Techniques
  • Applying to become a IAF Certified Professional Facilitator
  • Hands on practice sessions

FREE Facilitator Starter Kit

Each participant will receive a Facilitator Starter kit to help you kick start your facilitation journey. (worth more then $100)