Advanced Facilitation Skills Workshop

Category: Programmes


Date 01.06.2020 - 02.06.2020
Time 09.00 h - 17.30 h
Duration 2 days
Fees S$990.00

Royal Plaza on Scotts

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Advanced Facilitation Skills Workshop

Creating a safe space for challenging conversations and outcomes


Workshop Aim

This is an advanced level workshop for skilled facilitators who wishes to deepen their skills to facilitate challenging conversations and creating a safe space for participants to share openly. This workshop will enable you to use a range of interventions to manage the discourse and possible conflicts that may happen during a robust session and guide the participants to meet the session objectives.



Participants are expected to have completed the Process Facilitation Workshop or similar facilitation skills building workshop and is familiar with the various commonly used facilitation tools.


Course Objectives

At the end of the workshop, the participants will be able to:


a)      Design and structure a facilitated session, that effectively meets the specified session objectives.


b)      Create a safe and inclusive environment for members, in particular where sensitive conversations are involved.


c)      Create and hold the space for participants to have an honest conversation and robust discussions to enable the team to come to consensus.


d)      Effectively intervene on the group and individuals to re-direct the group back to the task at hand.


Training methodology

The workshop methodology includes brief facilitator inputs, group discussion and appropriate and relevant self and group discovery activities. At least 70% of the course consists of active learning activities. The activities are engaging, appropriately designed and structured to illustrate key concepts and aid application. The workshop will be practice and feedback based.  


Course Contents


Roles and Skills of an effective facilitator

Revision on the various tools and techniques

Client engagement process

Elements of Team Psychological Safety

Creating a safe space for difficult conversations

Holding the space for silence and conflicts

Handling challenging situations

Developing assertiveness as a facilitator

Facilitation intervention strategies 

Hands on practice and feedback


Workshop Facilitator

The workshop is designed and facilitated by Ng Choon SengInternational Association of Facilitators (IAF) Certified Professional Facilitator – MASTER (CPF/M) and the first IAF CPF Assessor in Singapore.  He is also the only World Institute for Action Learning Certified Master Action Learning Coach in Singapore.


Choon Seng is acknowledged as a veteran in the industry as an experienced facilitator both in leading facilitation sessions as well as training and developing new facilitators.


Venue of Training


Royal Plaza on Scotts Hotel Address 25 Scotts Road, Singapore 228220. It is a three minutes  walk from Orchard MRT station. 2 teabreaks and 1 buffet lunch (at Carousel) will be provided for both days of the workshop.   All food at Carousel is prepared in Halal-certified kitchens.


Course Fees


Public Rate : $1400

IAF Member/ WIAL CALC: $1200

Early Bird before 1 May 2020 : $990 only


Dates: 1 & 2 June  2020